ValidarUK Planning

Terms of Service

Last updated: 10 April 2026

1. Service Description

Validar provides AI-powered pre-submission validation of UK planning applications. Results are advisory only. Final validation decisions always rest with the relevant Local Planning Authority.

2. Important Disclaimer

Validar is an AI tool and may make errors. We do not guarantee that applications validated as passing our checks will be accepted by the council as valid. Always verify requirements directly with your Local Planning Authority.

3. Acceptable Use

  • Use is limited to UK planning applications.
  • You must not upload illegal content.
  • One account per user.
  • You must not resell the service without written permission.

4. Payment Terms

  • Subscriptions are available on monthly or annual billing cycles.
  • You can cancel at any time.
  • No refunds are provided for partial months.
  • Prices may change with at least 30 days' notice.

5. Refund Policy

All subscription payments are non-refundable. When you subscribe to a Validar plan, you are committing to the full billing period (monthly or annual).

We do not offer refunds or credits for:

  • Partial months or years of service
  • Periods where the service was not used
  • Downgrades to a lower tier mid-billing period
  • Cancellations made after the billing date

If you cancel your subscription, you will retain access to your paid tier until the end of your current billing period. Your account will then revert to the Free tier.

Exceptions may be considered at our sole discretion in exceptional circumstances. To request a review, contact us at hello@validar.co.uk

This policy is in accordance with UK Consumer Contracts Regulations 2013. As Validar is a B2B SaaS product providing digital services that are immediately accessible upon purchase, the 14-day cooling off period does not apply once the service has been accessed.

6. Intellectual Property

  • Validation reports belong to the user who generated them.
  • Uploaded planning documents remain your property.
  • Validar owns the platform, software, and AI validation system.

7. Limitation of Liability

  • Our maximum liability is limited to fees paid by you in the last 3 months.
  • We are not liable for Local Planning Authority validation decisions.
  • We are not liable for planning application outcomes.

8. Governing Law

These terms are governed by English law. Courts of England and Wales have jurisdiction.